Knowledge Base

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Knowledge Base

Web Design

FAQs - Google Maps

Web Design

The Ultimate Guide to Your Smart Website.

SMART CMS Video tutorials

Reasons to migrate from Bespoke to Smart

Change your style - What does this service include?

Compare USP styles

Why a hotel should choose the Smart platform vs a generic website solution?

Whats included as a Platinum client?

A guide to preparing images for the Smart CMS

A guide to preparing images for the Mobile BE

Best practices

Smart : Functionalities

Page Modules

Group Filters

Alerts Message Popup

Languages configurator

Mobile Buttons

Image Categories

Videos (home, secondary & content blocks)

Forms

Custom Forms

Points of Interest

3rd new menu

Content Blocks

Grouped Content Blocks

Featured Banners

Grouped Featured Banners

Idle & Hidden Pages

Template per page

Website sections

Promocode by default

Newsletter Module

Translate your website

Website Customisation

Seasonal Options

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FAQs : Content

Manage Rooms & Landing Pages

How do I create a new webpage?

How can I create a new banner?

Add a button to page content

How can I assign a template to a page?

How to add Anchor tags

The icons are not showing for one of the rooms pages?

Remove the motif from the content area?

Can I add WhatsApp to my website

Reviews in hotel admin aren't appearing on the page?

Is it possible to add a link to USP's on the homepage?

Welcome pop up will not deactivate?

Style switch to Klimt

I have missing website content. How can I restore it?

How to upload and add a PDF link to a web page?

Copy & paste content to my website?

How do I add a table to my content?

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FAQs - Menus

How can I remove a page from the navigation?

Menu broken on mobile

FAQs - Images

How do I edit the image caption on the homepage gallery?

Can I replace an image in the CMS?

Adding a new logo

How can I change images on mobile?

Content image is not responsive on mobile

How do I optimise and upload images?

The logo on the website is not showing?

How do I change the Gallery in the content section of the Homepage?

How can I rename an image in the CMS?

Images missing from Content blocks

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FAQs - Video

Can I embed video in the content of pages other than the homepage?

How do I prepare my video for Vimeo?

How do I upload a video to Vimeo?

FAQs - Special Offers

Manage Offers & Packages

How can I add special offers?

How to resolve issue with offer price groups on my website?

No offers showing on the offers template?

How can I arrange the order of Special offers by price?

Can you add 'Rooms for 4 people' in the room selector?

Tips & Tricks - Managing Price Group links

Single Offer Template

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FAQs - Forms

Add a sign-up that links directly into Mailchimp. How is this done?

FAQs - Google Maps

How do I setup my google maps?

This page can't load Google Maps correctly.

How do I change the map pin location?

How to add google map to content?

FAQs - SEO

How do I edit meta title, description and page URL?

How do I optimise images for SEO?

What is a schema image?

Is there event tracking enabled on the site?

Our site is missing viewport tag?

How do I add a social link?

Sitemap.xml vs Sitemap.html

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FAQs - Domain Management

How do I enable HTTPS on my website?

What changes do I need to make to my DNS to switch my domain to point to a Bookassist website?

SSL Certificate FAQs

FAQs - Privacy

How to update privacy policy page?

Managing Cookies

Can I change the privacy policy link in the cookie banner?

Can I anonymise Google analytics cookies?

What cookies do Smart websites use?

What is Bookassist privacy policy and cookies policy?

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FAQs - Groups

How to navigate between group properties?

What is a hotel card?