Knowledge Base

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Knowledge Base

Booking Engine

Booking Engine

Unlock your Extranet's full potential

How to Contact our Support Team?

Hotel Setup

Homepage

Add Your Hotel Logo to the Booking Confirmation Page

Update Hotel Cancellation Policy

Rooms/Packages

XML Connector Inventory

Step-by-step guide on how to create a new offer

Create an Offer: Basic Data (Step 1)

Create an Offer: Price & Extra Beds (Step 2)

Create an Offer: Dates & Restrictions (Step 3)

Create an Offer: Group & Order Offers (Step 4)

Create an Offer: Photos (Step 5)

Create an Offer: Translations (Step 6)

Create an Offer: Publish & Metasearch (Step 7)

Set Max Child Age

Assign or Unassign a Price Group

Change offers / rooms order

Create a promocode

Where Can I find the Hotel Code for my Channel Manager

Manage Rooms & Rates

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Rates/Availability

Edit Extra Beds

Adjust Rates

Edit Rates

Edit Minimum Stays

Edit Availability

Create a dynamic discount

Edit Open/Close Discounts

Delete a Dynamic Discount

Open/Close Rooms

Availability and Rate Details

Batch Processing Rules

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Extras

Edit Meal Plan Prices

Create a Meal Plan

Change the order of Meal Plans

Manage Meal Plans

Reservations

How to cancel a booking

Resend Booking Confirmation

Get credit card details

Cancellations / Amendments to Bookings for Monthly Invoicing

Monthly Commission Invoice for Total Number of Bookings

DNS Configuration for Booking Confirmation - SPF Set Up

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Reviews

Customer Reviews

Reply to a Review

Reviews

Vouchers

Voucher Delivery Options

Purchased Vouchers

Voucher: General Article

Create a Voucher

Edit a voucher

Activate / Deactivate a voucher

Vouchers: Redeem, Cancel, Extend Expiry, etc

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What is...

What is a Meal Plan?

What is an Add-On?

What is Alternative Accommodation ?

What is a Promocode?

What is a Price Group?

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Reporting

Your Monthly Performance Update Email

Features

Intelligent Room Substitution (IRS)

Intelligent Pricing

23 Languages

42 Currencies

FAQs

Intelligent Pricing