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      Booking Engine Extranet : Header & Menus

      Hotel Setup

      Rooms/Packages

      Rates/Availability

      Upsell

      Reservations

      Corporate

      Reviews

      Vouchers

      Header

      Header Menu EN 2

      ▶️ In this article, we'll cover the functionality of the Booking Engine Extranet header.

      Top left corner

      For a group:

      Groupe TLC

      1. Bookassist Booking Engine: Brings you to the Home Page
      2. Group Hotel Name: Your Hotel Group Name appears here.
      3. Search Bar:  If you are managing several properties, you can search for them here. The hotel you are working on will appear inside the search bar.

      For a single hotel:

      Indi TLC

      1. Bookassist Booking Engine: Brings you to the Home Page
      2. Hotel Name: Your Hotel Name appears here.

      Top right corner

      TRC 1

      1. Notifications: We use notifications to let you know about new updates or important information.
      2. Help:
        • Knowledge Base: This gives you direct access to our Knowledge Base with hundreds of articles about our systems. It also links to our online Chat.
        • Please send us your feedback: We are always keen to hear from you. If you'd like to make a suggestion, please feel free to reach out to us.
      3. Languages: Choose your language
      4. "User Name": 
        • Maintain Users: Here you can change, delete and manage users for your hotel. (Note that changing some settings might need a specific level of access such as "Admin User").
        • Change Password: To change your password.
        • Log Out: To securely log yourself out of Booking Engine Extranet.

      Menu

      Hotel Setup 

      NHA HS
      • Hotel Logo: Add or change your hotel logo so it appears on your system and on booking confirmations.
      • Hotel Mobile Colours: Match your mobile Booking Engine colours to your brand colours.
      • Deposit Invoices: Find invoices for those bookings where a deposit has been paid by the client.
      • General Hotel Policies: Change or update your General Hotel Policies.
      • Locate Your Hotel: Set up the location of your hotel that appears on your system and on booking confirmations.

      Rooms/PackagesNHA RP

      • Manage Rooms & Packages: Edit, delete and modify your rates, rooms and packages.
      • Book without credit card: Allow your clients to book without credit card.
      • XML Connector Inventory: Find your hotel mapping and hotel ID.

      Rates/Availability

      RA EB
      Availability
      • Manage Availability: Manage your room availability either one-by-one or by using general rules (batch).
      • Availability and Rates Details: Conveniently view your rates and availability in one place.
      Rates
      • Edit Rates: Edit rates or add new prices to be used and applied.
      • Adjust Rates Manually: Manage your rates either one-by-one or by using general rules (batch).
      Discounts
      • Dynamic Discounts: Advanced Booking Engine feature for applying discounts and displaying associated marketing messages. 
      • Open/Close Discounts: Choose when to open or close your Dynamic Discounts.
      Other
      • Minimum Stays: Set minimum stays for specific dates either one-by-one or by using general rules (batch).
      • Closed For Arrival: Close your rooms for some dates either one-by-one or by using general rules (batch).
      • Open/Close Rooms: Open or close your rooms, rates or packages.
      • Open/Closed Rooms Report: Inventory grid for your availability and rates.
      • Open/Close IRS (Intelligent Room Substitution): Advanced Booking Engine feature to automatically upgrade your customer when their chosen room is unavailable. Helps to avoid losing a sale.
      • Extra Beds: Manage your extra beds either one-by-one or by using general rules (batch).

      Upsell

      NHA UPMeal Plans

      • Manage Meal Plans: Edit, delete and publish Meal Plans.
      • Meal Plans Prices: Manage Meal Plans pricing either one-by-one or by using general rules (batch).

      Add-Ons

      • Open/Close Add-ons: Open or Close your add-ons.
      • Switch Off Add-ons: Remove Add-ons from  Booking Engine.

      Reservations 

      • NHA REManage Reservation: Resend a confirmation, cancel a booking, find credit card details (if authorised to do so) etc.
      • Search Reservations: Search through your bookings by booking date or arrival date find the one you're looking for.
      • Booking Reports: Comprehensive data about your bookings, your bookers and much more.

      Corporate

      If you'd like to know more about this feature, please contact your Client Success Manager.

      ReviewsNHA RV

      Send a survey to your clients and collect their views post-stay.

      Vouchers

      NHA VO
      • Create Vouchers: Create vouchers for sale via your Booking Engine.
      • Purchased Vouchers: Find all vouchers purchased by your clients.
      • Voucher Delivery Options: Select your voucher delivery options (Email or post).

      Adapts to all screens

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