How to Contact our Support Team?

How can I shorten the time it takes to resolve any request I make?

1. Before submitting any request, please check our Knowledge Base here. There is a wealth of useful information available that may assist you in resolving the request quickly and without having to wait.
2. When contacting us, please summarise your request clearly and concisely; do not forward long email threads as this will take our team a long time to read, and we may still be unsure what your request is.
3. Please limit each email to one request. If you have a new request, please send it in a new email as a separate request.

Thank you for your cooperation and we look forward to serving you better.