Pop up (Home, Abandon & Alerts)

Use targeted popups to inform, promote, and capture leads from your website visitors.

1. Home Popup
2. Abandon Popup
3. Alerts Message Pop-up

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1. Home Popup

 

Homepage popups appear when a visitor first lands on your site. They are a prime opportunity to:

• Highlight important content: Showcase a hotel service, special event (Valentine's Day, Christmas, etc.), or any relevant news or information.
• Promote special offers: Feature seasonal promotions, limited-time discounts, or attractive package deals.
• Announce events: Promote upcoming events such as holiday celebrations, conferences, or weddings.

How do I setup Home Popup?

Go to Section 3. "Optimise sales” > “Popups" > “Home Popup"

Above is  screenshot shows the user CMS interface where the content and settings for a standard popup are configured.

Below we see the options to choose between two types of popup - Standard and Promo Forms.

What kind of Popup do you want?

 

Standard Popup: This image illustrates how a standard popup appears to website visitors, showcasing its design and content display.

This is an example in the Klimt Style. 

 

Promo Form Popup : Capture visitor email addresses for future marketing campaigns by offering a discount code in exchange. Below screenshot focuses on the form fields used to collect visitor emails.

 

Email Promo : Upon form submission, an email containing a unique discount code and booking link is automatically sent to the visitor.

This image shows a sample of the email the visitor receives, confirming the automated email process.

Don't forget to activate!

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2. Abandon Popup

 

Abandonment popups appear on the reservation page when a visitor is about to leave, helping you recover potentially lost bookings.

• Reduce booking abandonment: Encourage visitors to complete their booking by offering a last-minute discount, highlighting a special feature, or providing reassurance.

How do I setup Abandon Popup?

Go to Section 3. "Optimise sales” > “Popups" >  “Abandon pop up ".

Below we can see the Smart CMS user options

 

What kind of Popup do you want?

For both you can also choose between the Standard above or Promo Form that collects the customer email and sends a promo link to the reservations page.

 

 

Standard Promo Popup : This is a good opportunity to advertise the added value provided while booking direct and encourage bookers to continue the booking process.

This image shows how the email form is presented during the abandonment process.

 

Promo Form Popup : Allows you to capture user email details for future newsletter campaigns, in exchange for a discount booking URL sent to the input email address.

This is an example in the Klimt Style. 

 

Email Promo : An email with a discount code and booking link is automatically sent to the visitor upon form submission.

This shows the email the user receives.

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3. Alerts Message Pop-up

 

Alert message popups are designed to display important alerts or announcements to your website visitors.

How do I setup Alerts Message Popup?

Go to Section “3. Optimise sales” > Popups > “Alerts Message Popup”.

This image shows the settings within the CMS.

• Popup activation - Enables or disables the popup.
  

• Popup button setup - This triggers the popup

  • Button animation - If this option is selected, the button will have a subtle bounce animation.

  • Button style - Select a colour for the button from the dropdown

• Popup content (per language)

  • Title - This is the title of the popup, this title is also used for the text that appears on the button to trigger the popup

  • Content - Main content of the popup

  • CTA (call to action)

    • CTA text - Text for the call to action button (“Read more” in the example above)

    • CTA link - Url of the page you want to link the popup to.

1. Alerts Button

A highlighted button placed over the main carousel on the home page of your website.

This displays as a red button on the top right of the page (COVID-19 updates). You can customise the colour, text and button animation. 

 

2. Alerts Message Popup

A popup that appears when you click on the button.

This popup displays a message for example COVID-19 policies etc to website visitors. You can also display a call to action button that will point to an inner page on your website where you can add additional information. You can customise both the popup message and the call to action button.