- Knowledge Base
- New Booking Platform
- Rate Recommender
What is Rate Recommender
Rate Recommender is a new feature in the New Booking Platform designed to enhance conversions through personalisation, offering guests more relevant availability results while reducing the time and effort required to find the most suitable rates.
The Rate Recommender feature displays a recommendation box at the top of the 'Select Rooms' page, providing three personalised rates for the guest. These rates are tailored based on the guest's geographic, technological, and behavioural intent signals, providing a more customised booking experience.
By analysing user preferences and behaviour, Rate Recommender provides specific recommendations for rooms and rates. This personalised approach ensures that guests feel appreciated and understood from their first interaction with the hotel, and are not presented with a 'one size fits all' approach. Rate Recommender is enabled for you by default.