How to Log In to the Bookassist GDS Extranet?

GDS extranet URL: 

GDS username and password:

• • Your username will have been provided previously to you by your GDS Team via email.
  • A temporary password will have been sent in a separate email, to the email address with which your user access was created.

Troubleshooting Login Issues & Password Resets:
 

Password has ‘expired’ and it is asking for an ‘old password’?

• 'Old Password' = Temporary Password (The same one emailed to you when you first log in, or have requested a password reset).
• Copy and paste it from the email into the 'Old Password' field. Then enter the new password of your choice. 
   

New Password not accepted?

• Check that you have followed the password rules.

Unable to proceed past the Security Questions page?

• If you have answered all 6 Security Questions but are unable to proceed to the next screen, adjust the zoom level on your internet browser and you will then see a ‘Save’ button at the bottom of the page. Click on ‘Save’ to proceed.

Waiting on a Credit Card security code, but it has not arrived to your email?

• Remember to choose the ‘Skip Validation’ option on the credit card validation page; credit card details should instead be retrieved from your Channel Manager.

Need to reset your GDS  account password?

• If you cannot remember the answers to your security questions, please log a case by emailing your regional GDS Team and request a password reset. (Remember to provide the username for which you need a password reset)

User access blocked or deactivated?

• If your user access has been: